![]() ![]() He reported a 12% drop in traffic volume to Verizon. The East Coast outages began at 11:25am local time and recovery began at 12:37pm, according to Doug Madory, director of internet analysis at Kentik, a network monitoring company. Google said it also had not found issues with its own services and was investigating. ![]() Amazon, whose web services division powers a wide range of online services, indicated its network wasn't the cause of the problem and that connectivity issues for its Amazon Web Services customers were resolved around 12:45pm, after an hour and a half. ![]() ![]() The outage affected internet and cloud providers as well as major sites such as Google and Facebook. “Teachers have been able to keep on moving. “My daughter came to me and I had to stop working and I had to work with her to do the assignment,” Compton said, nothing that frustrating tech issues are not unusual with remote learning.Īt Galvin Middle School in Wakefield, Massachusetts, a suburb north of Boston, teachers sent students pen-and-paper assignments if there were internet problems, said Trish Dellanno, reached at the school by phone. When her third-grade daughter's teacher couldn't log on to the education software they were using, a gym teacher came on to tell kids to do independent learning instead, said Fairfax parent Tracy Compton. “The only inconvenience was me not having my phone.”įor the Fairfax County Public Schools in the Washington, DC, suburbs, teachers and students found workarounds, such as switching to another instruction platform if one wasn't working, said spokeswoman Lucy Caldwell. “We didn't see it as a major issue," Gaspar said. That densely populated area includes key US government services as well as major financial companies such as Fidelity Investments.ĭisruptions to internet services are always a hassle but have become even more excruciating as the pandemic forces millions of people to work from home and students to attend school remotely.ĭiana Gaspar's daughter in New York couldn't connect to her online classroom because their home internet was spotty for a couple of hours in the afternoon, although her daughter was able to log in with Gaspar's phone. People posting on Twitter reported having issues connecting with various online services in the region stretching from Washington, DC, to Boston. There are about 6.5 million Fios internet customers. The service interruptions were unrelated to a cut fibre in Brooklyn, New York, which caused problems for people in the area. He said service levels “are returning to normal" and the company is investigating what happened. “An internet issue impacting the quality of our Fios service throughout the Northeast has been resolved," said spokesman Rich Young in an emailed statement Tuesday afternoon. Most of the sites were back up and running within less than an hour of when the outage began.Internet users across the northeast US experienced widespread outages for several hours Tuesday, interrupting work and school because of an unspecified Verizon network issue. We will continue to monitor to ensure that the impact has been fully mitigated."Īmong the affected websites were Fidelity, the Securities and Exchange Commission's document search site, Airbnb, British Airways and others. "We are monitoring a global issue related to a partner Edge DNS that is impacting access to many internet resources, including Oracle cloud properties," Oracle said.Īkamai's Edge DNS service helps route web browsers to their correct destinations and also provides a security service.Īt approximately 12:50pm ET, Akamai said: "We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. Oracle said Thursday afternoon that its outage was the result of Akamai's service disruption. It is unclear whether the Akamai and Oracle issues are related to the website disruptions, however. The outages coincided with reports of system disruptions from Akamai and Oracle - two key providers of internet infrastructure services.Ī sweeping internet disruption on Thursday briefly took out a wide range of major corporate websites - from FedEx and Delta Airlines to HSBC and McDonald's. ![]()
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